Get to know Shuttlerock
How-to and Platform Knowledge
33 articles
Account Settings
Customize your account with your personal details
- Account AccessSigning into ShuttlerockCloud, and troubleshooting sign-in issues.
- Profile InformationHow to update your profile, including login credentials.
- Account BillingBilling, invoices, and managing your Shuttlerock license.
- Introducing Control of Platform AI Features on ShuttlerockCloudShuttlerockCloud's new AI feature controls to allow control over AI usage
- Controls for Use of Generative AI in ShuttlerockCloudControls to customize AI usage for content creation with Shuttlerock studios.
Project Management
Keeping track of all your projects
- Delivery Turnaround TimesHow to determine when your creative will be delivered
- Global Project Header & CollaboratorsA streamlined and universal view of key project information
- Project Access & NotificationsManage who can access your project, and who gets notified about updates to it.
- Project Turnaround TimesAll you need to know about Shuttlerock's standard turnaround times for creative production in your projects with us
- Product Update: Estimated Delivery Dates in ShuttlerockCloudShuttlerockCloud now displays estimated delivery dates for all projects
- Project TrackerHow to track draft, active and completed projects
- Introducing the Account Insights DashboardAccess your creative data, on demand, directly within ShuttlerockCloud.
Briefing Creative
Briefing projects in ShuttlerockCloud
- Introducing Brief AssistantAll you need to know about Shuttlerock's AI powered briefing
- Project name
- Uploading Input AssetsHow to upload input assets for a concept
- Messaging and CopyHow to provide copy for your concept
- Project OverviewHow to determine when you're ready to hit submit
- Uploading Concept Assets
- Create Original Assets: All you need to knowA new way to create personalised net new assets for your brand with Shuttlerock
- Target AudiencesIntroducing Predefined Target Audiences: Streamline Briefing, Enhance Efficiency
- Messaging NotesAdd details to your messaging copy - creative usage and direction, context, and supporting information
- Managed Service BriefingBrief us with as much as you can, and then leave the rest to us!
- UGC BriefingHow to add UGC to your project, and brief us on what you're looking for.
- Brand ProfileA Guide to Building Your Brand Profile in ShuttlerockCloud.
Reviewing & Revising Creative
Viewing creative and requesting revisions
- Viewing and Approving CreativesHow to review and approve your creatives
- Requesting revisions on my creativeHow to submit revisions for your creatives
- Freeform AnnotationsMeet our new enhanced annotation tool, and level up your revisions
- CreativeX Integration with ShuttlerockCloudSupercharge your creative review process and content quality with CreativeX - now integrated in ShuttlerockCloud.
- Introducing Canvas – The Ultimate QA ToolWe’ve just made creative quality control a whole lot easier.
- Project Filters - now on Creative and Review pagesFind what you need, faster.
Scaling Creative
Explore ways to remix creative to maximise it's impact and reach